Remote Support started as a hobby project to be an alternative for reverse SSH port forwarding, without the ssh client and linux server requirement. The initial goal was to access remote apps bypassing firewalls. Most remote access tools are based on screen sharing, although you need to access ports remotely. This one is somewhere between ssl vpn and screen sharing. RS can be embedded to your app so that you can access and do maintenance whenever VPN is not available.
This project is currently abandoned. I hope to get back to it sometime. If you're interested, feel free to contact me: fatih[at]fmguler.com